Space Responsible Gaming

At Space Casino, we want your experience with us to remain fun, safe and firmly within your control. We are committed to promoting responsible gaming across every product we offer, from slots and live casino to sports betting and esports. This page explains the tools we provide, the risks associated with gambling, and where you can turn for independent support if you feel your play is becoming a problem.

Our Commitment to Safer Gambling

We at Space believe that gambling should always be entertainment, never a source of financial or emotional harm. Our Space Casino platform is licensed by the Curacao Gaming Control Board under licence OGL/2024/358/0707, and we operate in line with the standards this licence requires. We design our games, promotions and account tools with player wellbeing in mind, and our Customer Experience Team is trained to recognise signs of harmful play and to respond with empathy and practical support.

Our Space platform is intended exclusively for adults. You must be at least 18 years old, or the legal gambling age in your jurisdiction if higher, to complete Space Casino registration or use any of our services. We reserve the right to request identity verification at any time to confirm your age and identity, and we will suspend or close accounts belonging to underage individuals immediately upon discovery.

Recognising the Signs of Problem Gambling

We encourage every player at Space Online Casino to reflect honestly on their gambling habits. Gambling can become harmful when it starts to affect your finances, relationships, work or mental health. Some common warning signs include:

  • Spending more money or time gambling than you originally intended
  • Chasing losses by increasing your stakes to try to win back money
  • Borrowing money, selling possessions or using funds meant for essentials to gamble
  • Neglecting work, family or social responsibilities because of gambling
  • Feeling anxious, irritable or preoccupied with gambling when you are not playing
  • Lying to friends or family about the extent of your gambling activity

If any of these signs feel familiar, we strongly encourage you to use the tools we describe below or to reach out to one of the independent support organisations listed further down this page.

Tools We Provide to Help You Stay in Control

Our Space team has built a range of account controls designed to help you manage your gambling in a way that suits you. These tools are available through your account settings, and our support team can assist you in activating them at any time via live chat or email.

Deposit Limits

You can set daily, weekly or monthly deposit limits on your Space casino account. These limits restrict the total amount you can deposit within the chosen period. Once set, we require a cooling-off period before any increase to your limit takes effect, while decreases are applied immediately.

Loss and Wager Limits

In addition to deposit limits, we allow you to set limits on the amount you can lose or wager over a given timeframe. Our systems will notify you and prevent further play once you reach the threshold you have chosen.

Session Time Reminders

We provide session reminders that let you know how long you have been playing on our Space Online Casino platform. These reminders help you stay aware of your gaming time and make informed decisions about when to take a break.

Cooling-Off Periods

If you feel you need a short break from gambling, you can request a cooling-off period, during which your Space account will be temporarily suspended for a period you select, typically ranging from 24 hours to several weeks. During this time, you will not be able to log in or place any bets.

Self-Exclusion

For players who require a longer-term solution, we offer self-exclusion for a minimum of six months, up to a permanent exclusion from our services. Once self-exclusion is activated, we will close your account, remove you from marketing communications, and take reasonable steps to prevent you from opening a new account with us during the exclusion period. If you wish to self-exclude, please contact our Customer Experience Team at support@Space Casino.com, and we will process your request promptly.

Reality Checks

We can enable pop-up reality checks that appear at intervals you choose while you play, summarising your time spent and net results. These checks are designed to interrupt extended play sessions and give you a clear moment to decide whether to continue.

Restricted Jurisdictions and Access

Our Space casino services are not available to residents of certain countries where online gambling is prohibited or restricted by local law, including but not limited to the United Kingdom, the United States, Spain, Australia, and a number of other jurisdictions listed in our full terms and conditions. We use verification measures to help enforce these restrictions, and we ask that you review the eligibility requirements applicable to your country before registering.

Advice for Parents and Guardians

We take child protection seriously and recommend that parents and guardians take proactive steps to prevent minors from accessing gambling websites, including Space Casino. We suggest the following precautions:

  • Install reputable parental control software on any shared or family devices
  • Keep account passwords, payment card details and personal identification secure
  • Ensure devices are logged out of gambling accounts after each session
  • Talk openly with younger family members about the risks associated with gambling

Financial Responsibility

We encourage every player to treat gambling strictly as entertainment, not as a way to earn income or resolve financial difficulties. You should only gamble with money you can afford to lose, and you should never borrow money, use funds intended for bills or essentials, or gamble to chase previous losses. Our minimum deposit is 10 EUR, and we recommend planning your deposits in advance rather than reacting emotionally during a session. Promotions such as our Space Casino bonus offers should always be viewed as an occasional extra rather than an incentive to increase your spending beyond your means.

Independent Support Organisations

If you believe your gambling, or that of someone close to you, has become a problem, we strongly recommend reaching out to one of the independent organisations below. These services are free, confidential, and staffed by trained professionals who specialise in gambling-related harm:

  • GamCare – confidential support, information and advice for anyone affected by problem gambling
  • Gamblers Anonymous – peer support meetings for individuals seeking to stop gambling
  • BeGambleAware – independent information and self-assessment tools
  • GamStop – a free national self-exclusion scheme (where applicable in your jurisdiction)

Our team at Space Online Casino cannot replace professional counselling, but we can help direct you toward the right resources and support you in applying account restrictions while you seek help.

How to Reach Us

If you would like to activate any of the tools described above, discuss your account activity, or request self-exclusion, our Customer Experience Team is available via live chat and email. You can contact us at support@Space Casino.com for general enquiries, or complaints@Space Casino.com for formal complaints regarding your account or our services. We aim to respond to email enquiries within 72 hours, and our live chat team is available to assist you directly during published operating hours.

We at Space Online Casino remain committed to reviewing and improving our responsible gaming tools on an ongoing basis. Your wellbeing matters to us, and we want your time with our Space casino platform, whether on slots, live casino tables or sports betting, to always remain a positive and controlled experience.